Operations | Hotel Management

LodgeWorks offers a full suite of hotel management capabilities to help third party franchised hotels meet their goals for top guest satisfaction and financial performance. We get involved from the ground up—everything from staffing the hotels to managing everyday operational tasks like accounting, hotel maintenance and service delivery. Our extensive experience as owner-operators ensures easy integration with our partners' operations.

Meet Our Operations Team	Meet the rest of Our Team
Gregory N. Epp - SVP & Chief Operating Officer Greg oversees the financial performance and operations of all LodgeWorks hotels. greg.epp@lodgeworks.com Seth White - Operations Controller Seth is responsible for financial reporting for hotel operations. He also takes a lead role in the hotel's day-to-day operations including accounting and payroll. seth.white@lodgeworks.com Suzanne Chance - Senior Director of Sales and Marketing Suzanne leads sales, marketing and revenue strategy and oversight for LodgeWorks. suzanne.chance@lodgeworks.com Jennifer McPherson - Human Resources Manager Jennifer provides support for Human Resources, including employee relations, performance management, payroll and benefits. jennifer.mcpherson@lodgeworks.com Joyce Provencher - Director Hotel Accounting Joyce manages the hotel accounting department for LodgeWorks, encompassing accounts payable, accounts receivable, financial statement preparation, and internal audit. joyce.provencher@lodgeworks.com Dawn Wooten - Human Resources Coordinator Dawn provides support for Human Resources and Payroll, including recruiting and workers compensation. She also provides support for the Corporate Office. dawn.wooten@lodgeworks.com Gary Owen - Director of IT Gary oversees all IT Systems and hotel connectivity across the LodgeWorks portfolio. gary.owen@lodgeworks.com

Meet Our Operations Team

Meet the rest of Our Team

Gregory N. Epp - SVP & Chief Operating Officer

Greg oversees the financial performance and operations of all LodgeWorks hotels.

greg.epp@lodgeworks.com

Seth White - Operations Controller

Seth is responsible for financial reporting for hotel operations. He also takes a lead role in the hotel's day-to-day operations including accounting and payroll.

seth.white@lodgeworks.com

Suzanne Chance - Senior Director of Sales and Marketing

Suzanne leads sales, marketing and revenue strategy and oversight for LodgeWorks.

suzanne.chance@lodgeworks.com

Jennifer McPherson - Human Resources Manager

Jennifer provides support for Human Resources, including employee relations, performance management, payroll and benefits.

jennifer.mcpherson@lodgeworks.com

Joyce Provencher - Director Hotel Accounting

Joyce manages the hotel accounting department for LodgeWorks, encompassing accounts payable, accounts receivable, financial statement preparation, and internal audit.

joyce.provencher@lodgeworks.com

Dawn Wooten - Human Resources Coordinator

Dawn provides support for Human Resources and Payroll, including recruiting and workers compensation. She also provides support for the Corporate Office.

dawn.wooten@lodgeworks.com

Gary Owen - Director of IT

Gary oversees all IT Systems and hotel connectivity across the LodgeWorks portfolio.

gary.owen@lodgeworks.com

Success Stories
	Hampton Inn Poughkeepsie The year-old hotel has earned a business excellence award from the Dutchess County Economic Development Corp. in the newcomer category.
	Hersha Hospitality Trust LodgeWorks’ management expertise helps accelerate financial performance for a leading REIT.
	Hyatt Hotel Corporation LodgeWorks’ delivers a range of integrated management services for one of the world’s largest hospitality companies.

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Meet Our Operations Team

Success Stories

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